Shipping Policy

Most shipments with the exception of commission pieces, will be sent within 3-7 business days via Canada Post, shipping ground, first class.  In Canada, Tracking is automatically included.  Anywhere else in the world, including in the United States, If you require Tracking, please contact me and I'll let you know what your additional charges will be for this service that you would be responsible for.

If you are a U.S. resident, you can expect your parcel to arrive between approximately 10-14 days from the date of purchase.   Debra's Divine Designs has no control over any Custom Delays at any time!!!!.

Your purchase will leave my shop in safe and secure packaging in perfect condition. If insurance is not requested I cannot be held responsible for damaged or lost items by the postal system and therefore cannot offer a refund.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

* If you are a UK resident, please note the following info on Customs charges. Approximately 20% of the total cost is charged on VAT charges. All goods imported into the UK from outside the EU are liable for tax/duty if their value is over £40 for gifts.
The price of postage is added to the value of the item when calculating charges (except for gifts posted using standard mail instead of express mail). This means that you may be charged tax and/or duty on items that are not themselves expensive. The charging rates are set by HMRC and are set out in Notice 143 on the HMRC website . If tax and/or duty is payable on your item, Parcelforce Worldwide will initially pay it to us on your behalf. It will then recover this amount, plus a customs clearance fee to cover the costs of presenting the item, from you before delivering your parcel. The customs clearance fee covers Royal Mail Group's costs from additional handling, administration, money collection and clearance of parcels.

International orders outside of the UK can expect your packages to arrive within 2-6 weeks. If you want your order expedited, please contact me to arrange a quote immediately. All customs and duty charges are the responsibility of the buyer. Your item will be sent International packet via Canada Post.